Graham Hendra is out to right wrongs with a little help his friends at BGT
I have always been a fan of training, which is a bit of a result as for the last 12 years or so it has formed a major part of my career.
Giving a training course is a bit like being a rock star; but, without the inconvenience of the sex and the drugs.
Over the years I have presented to more than 3,000 engineers on a variety of subjects from the F Gas regs, ECAs, and general product training.
Unfortunately, in the UK training is considered by many to be a costly distraction from work, and as a result we, the manufacturers and trainers, always struggle to entice people to attend.
I have to admit that many courses available encourage this thought process. Many ask, ‘what is the point in service engineers attending a day’s training which turns out to be a glorified sales pitch with no useful tips or practical experience’.
But training when done well is a valuable reasource. If enginners leave with useful tips it can make them much more proficient in their daily work, which can lead to savings in time on site.
In my new role I have decided to do my bit to right this wrong in all the training courses I give in the future. The courses will be fun, provide loads of hands-on experience and be full of useful information, rules of thumb and practical advice.
I will dump all the sales and marketing info, and let my students read this from the product brochures when they are stuck in traffic on the way home.
So if you want to be entertained and actually learn something come along and judge me. I will be installing buzzers recently obtained from my friends at Britain’s Got Talent so if you don’t like it hit the buzzer and I will bugger off.