A council housing provider in East Durham has received an Audit Commission improvements citation.
East Durham Homes (EDH) has been given a ‘good’ rating with “excellent prospects for improvements” after a change of culture that addressed previous shortcomings.
The commission reports improvements on repairs and a cut in the number of empty properties, plus shorter waiting times and fewer rent arrears.
But it also says that 90 per cent of the EDH homes do not meet the Government’s Decent Homes standard and need to be more energy efficient. It also said the way complaints are handled and some debts recovered is weak.
Said chief executive Paul Tanney: “This is a fantastic result for East Durham Homes and means that we should now be able to access the additional decent-homes funding to improve customer’s homes.”
And says chairman Keith Gallagher: “This shows the commitment that EDH and its customers have put in over the last two years, and should mean that all our customers will have their homes improved to the Government’s decent-homes standard.”