Wiltshire Council will retender a £150m highways maintenance contract after scrapping its partnership with Balfour Beatty two years early.
Balfour Beatty Living Places won the contract in 2013 but local councillors began reporting of complaints from residents just months into the five-year deal, prompting a review from the council’s scrutiny committee.
In a statement in June, the two parties had said they were “working towards a solution” but have now mutually agreed to end the contract as of April next year.
There will be a phased transfer programme to minimise disruption, with subcontractor agreements transferring to the council, between now and March 2016.
A council spokesman said this would be to ensure “continuity in major resurfacing, ground maintenance and grass-cutting services”.
The spokesman added: “In the meantime Balfour Beatty will remain responsible for street lighting maintenance and highways activity such as temporary repair works, paths and cycle schemes, and will continue to work closely with Wiltshire Council.”
The contract saw BBLP provide highway maintenance, grass cutting, litter collection and street lighting services across Wiltshire.
The deal also involved dealing with problems caused by winter weather and maintenance of drainage systems and bridges.
The single-operator contract replaced a deal in which the services were split between four organisations.
It is not known whether Wiltshire Council will now procure for a single contractor or divide the work up.