Winner: Dem-Master Demolition
The Demolition Specialist of the Year category yet again proved to be a closely fought contest, with the judges deliberating long and hard over their final choice.
But it was Dem-Master Demolition that impressed the panel the most, with the judges agreeing that its client focus and clear strategy made it
stand out from the competition.
The West Lothian-based demolition specialist’s commitment to its clients was highlighted by the judges as a crucial factor behind their choice.
The company managed to beat its 85 per cent client satisfaction target over the course of 2014, hitting 92.2 per cent for the year, and paid exceptional attention to KPIs and targeted benchmarks on each of its contracts to ensure that its clients were fully satisfied.
“Dem-Master showed the best interaction with its customers and a quality client focus”
In anonymous surveys sent out to clients, 100 per cent of respondents said that they would work with Dem-Master Demolition again.
The judges also praised the company’s strategy, saying the firm had “a real clarity on how it can be the best in its market,” and were particularly impressed by the forward-looking investment in plant and skills the company has made over the past 12 months.
During 2014, Dem-Master completed high-profile contracts such as Halls of Broxburn, Iona Court Glasgow and BOC Gases Carfin.
The firm was also awarded major contracts such as St Andrew’s Square in Edinburgh and the demolition of four high-rise blocks at Tarfside Oval.
Another of Dem-Master’s key focus areas is framework agreements, and it has added deals with Dundee City Council, Midlothian City Council and a 10-year agreement at Dounreay to its portfolio within the past year.
The firm’s health and safety record also impressed the judges - Dem-Master has had zero major or reportable incidents in the past three years.
The panel also highlighted the company’s commitment to training, with Dem-Master planning to invest £150,000 in this area during 2015.
The firm has also opened an in-house training facility and will continue to employ 10 per cent of its workforce through community benefit initiatives.
Highly Commended: Squibb Group
The judges agreed Squibb Group was unlucky to miss out on the number one spot after an impressive 12 months.
They were particularly admiring of the group’s £11m project at the former News International headquarters in Wapping, a scheme described as “brilliant” by the panel.
The judges hailed the group’s business strategy as “sophisticated”, praising its move into onshore dismantling of oil rigs and nuclear decommissioning.
Squibb Group’s turnover has also grown strongly in recent years, rising to an estimated figure of more than £40m in 2014, up from £30m in 2013.
Anthony O’Connor & Sons
Thompsons of Prudhoe
Wessex Demolition & Salvage