Winner: Hilti (GB)
In a hotly contested category featuring a number of strong entrants, Hilti emerged as the unanimous winner in the judges’ eyes.
Founded in 1941 in Liechtenstein, Hilti is still a family-owned business that specialises in developing a range of construction technologies, supplying its solutions to more than 20,000 professional construction customers in the UK.
The company now has more than 800 staff in the UK alone and continues to invest 5 per cent of its revenue annually into developing new products and services.
Last year saw Hilti bring more than 20 products to the market and 2017 is set to be a bumper year, with around 70 set to be released. Of last year’s crop, three stood out in demonstrating the company’s commitment to innovation and a positive customer experience.
First, the Hilti BX 3 is said to be the first and only tool capable of driving nails into concrete and steel with a battery as its only source of power.
The versatile tool combines the power, quality and safety of traditional fastening tools with the advantages of a cordless one, and is virtually dust, recoil and vibration free. The BX 3 is estimated to typically save an electrician an hour a day, with obvious productivity and health and safety benefits.
“Hilti has shown exceptional commitment to product innovation and is constantly striving to push the boundaries and meet its customers’ needs”
Second, with dust a hot topic, the launch of the TE 5-A36 cordless rotary hammer with integrated dust removal system ensured that 95 per cent of Hilti power tools now have a system to remove dust at source.
Third, Hilti launched its ON!Track professional asset management solution in the UK in January 2016.
Market research suggested that its customers spent, on average, 90 hours per month searching for assets, with 65 per cent of customers struggling to manage certification due dates and losing six assets per month – adding up to a total cost of £7,000 per year.
Hilti’s solution allows its customers to manage all of its assets, regardless of manufacturer, doing away with paper-based systems and tagging tools electronically to make them easier to track.
The business continues to go from strength to strength, with sales rising by 9 per cent in the last four years.
Judges were particularly impressed with Hilti’s “exceptional commitment to product innovation”, saying that the company is “constantly striving to push the boundaries and meet its customers’ needs”.
They added: “Hilti has worked hard to incorporate the latest technologies into its products, while promoting health, safety and sustainability.”
Highly commended: Arco
Arco’s approach to improving workwear has potentially significant implications for the health and safety of site workers everywhere, demonstrating the need for rigorous compliance testing on a regular basis.
The company even offers its testing facilities to its customers free of charge so that they can test their own products for peace of mind.
Its ethical approach to sourcing materials was also impressive, taking careful consideration of modern slavery legislation and taking action accordingly. Our judges felt that this showed high integrity that thoroughly deserved to be commended.
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