In the 20th year of the Construction News Awards, Mace celebrates its own 25th anniversary by reclaiming the Contractor of the Year prize it secured in 2013.
The firm recorded revenue growth for the 25th consecutive year in 2015, hitting £1.49bn – of which £1.2bn came from its construction division.
As well as improving its own finances, there was a significant increase in the company’s fundraising efforts.
The Mace Foundation, set up to support charities chosen by employees, benefited from a range of activities that saw the company raise more than £500,000 for good causes. Mace’s staff contributed more than 9,000 hours of volunteering in the process.
Employee satisfaction rose to 80 per cent in 2015, two percentage points higher than the previous year, highlighting the firm’s ongoing efforts to make the business an attractive place to work.
For the judges, these employee engagement initiatives played an important part in choosing Mace as Contractor of the Year.
“A winner has to cover all bases – Mace did this with a smart, ambitious and bold approach”
The company completed a number of significant projects in 2015, not least the complex £750m refurbishment of Birmingham New Street, which has increased annual passenger capacity through the station by 20m people.
Across all projects, Mace recorded an accident frequency rate of 0.11 and five million RIDDOR-free hours driven by a new training programme to support its existing Safety First, Second Nature initiative.
Repeat business made up 75 per cent of its work, while its customer satisfaction rating hit 80 per cent – a figure that is audited independently.
In completing projects such as Birmingham New Street, the firm has demonstrated a commitment to innovation that marked it above the rest of the field.
Mace received BIM Level 2 accreditation ahead of the government’s mandate in April this year, while benefiting from using 4D visualisation technology on several major schemes in London.
Furthermore, the judges recognised Mace’s efforts to organise its business based on lean processes, which allow businesses to find efficiencies – an approach the judges commended in an industry where margins remain as tight as ever.
Awarding Mace the prize, the judges said the firm’s performance was “testament to strong leadership and the difference it can make defining an organisation.”
They added: “A winner has to cover all the bases outlined in these awards’ criteria, and Mace proved this with a smart, innovative, ambitious and bold approach.
“The company is in constant pursuit of a better way of delivering projects, raising the status of the profession.”
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