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Kent-based Clayton First Aid Equipment claims to be the only company in its field to have achieved BS5750 Part 2, the quality management standard. And, like a lot of firms who have gone through the BS5750 hoops, it has found that reaction to its achievement has been, well, muted. So, for the presentation of the standard, it took drastic steps, as my picture shows. 'Due to a general lack of interest in their BS5750 award for quality,' Clayton says, 'the directors were presented with ...

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