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Consultants' benchmarks still under development


Sir, THE BRIEFING on Benchmarking (Construction News, 20 July 2000) was excellent in outlining the benefits of the initiative, and spelling out details of the general Key Performance Indicators for the construction industry that were produced by the Construction Best Practice Programme.

However, the following week's story about KPIs for consultants (an exercise spearheaded by the Association of Consulting Engineers) did not follow it up fairly.

Under the headline 'Consultants not pioneers', you quote a preliminary result of our KPI survey, claiming that only 2 per cent of construction consultants' turnover was spent on innovation.

The results so far are preliminary, and should be handled with caution. As the survey sample increases, the results will become reliable, hard data. To use just two per cent now is not a fair assertion.

Many consultants are at the forefront of innovation, and many ACE member firms spend a great deal of money and time in this area.

The full set of KPIs for consultants will be unveiled in September, leading into next year's exercise to tie in with the full KPI exercise for all construction.

Craig Beaumont Assistant director Association of Consulting Engineers