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'Culture' blamed for poor e-commerce uptake

Construction's 'culture' is holding back the use of e-commerce as a business tool, a study by the Construction Products Association has revealed.
Of the firms surveyed, 83 per cent saw culture as the main factor, signalling little change compared to the original survey carried out in 2000.

Main advantages of e-commerce highlighted in the survey were reduced costs, faster transactions, fewer errors and less paper work. Initial set up costs were cited as the main disadvantage as well as loss of personal contact and retraining costs.

Construction Products Association external affairs director Jean Emblin said: 'At first glance it might seem that little has changed since 2000. However, five years on, the construction industry is still committed to embracing the benefits of e-commerce, with 80 per cent believing that e-commerce is important in developing their business activity.'

The survey was carried out with the Construction Industry Computing Association.

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