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Lovell wins £25m Scottish repairs contract

Scotland’s second-largest housing association has named Lovell preferred bidder for a five-year repairs contract worth £25m.

The contract, is expected to be formally awarded by Dumfries and Galloway Housing Partnership in December, and is set to start in April 2013, covering over 10,200 households and the refurbishment of void properties.

A two-year extension is possible after the contract ends.

The housing provider has operated the partnership’s repairs since 2010, which it took over at short notice after the previous contractor went into administration.

Around 90 employees have transferred to Lovell, and the firm says it has boosted tenant satisfaction levels to 95 per cent.

The company has committed to employing five apprentices at any one time throughout the contract.

Lovell repairs and maintenance managing director Simon Medler said: “it’s very rewarding to see the success of our approach recognised by our selection as preferred bidder to deliver the repairs service on a long-term basis.”

“We have worked very closely with DGHP and tenants to identify how the service could be improved and have then implemented the changes needed. That process is ongoing and we will build on our achievements through further improvements, ensuring that tenants continue to receive a truly excellent repairs service.”

DGHP customer services committee chair Fred Murray confirmed the preferred bidder status.

 

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