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Contractor of the Year

Winner: Interserve Construction

Interserve Construction was crowned Contractor of the Year in a fiercely competitive group for the company’s excellence in areas including projects, employee retention and winning repeat business.

Close to 85 per cent of the company’s turnover comes from either repeat business or through frameworks, while a low employee churn rate shows Interserve is satisfying both its clients and staff.

The company is committed to staff training and development, with an average of almost 5,000 training days delivered a year, which equates to around 2.4 days a year per staff member.

Training does not stop with company employees, however, as Interserve is also dedicated to upskilling throughout the supply chain, including training more than 400 contractors during 2013.

Through its network of regional offices, 65 per cent of Interserve’s supply chain is local firms and it aims to source 50 per cent from within 80 km of any project. This is encouraged through tier two and three suppliers, too.

As the construction industry moves back into growth, one of the biggest concerns for many chief executives is the skills shortage.

Interserve is attempting to play its part in tackling this issue through hiring graduates and apprentices, working with higher educational institutes and colleges and promoting the industry to school children through initiatives such as Open Doors.

“The company has clearly grown, is great on innovation and demonstrated passion, ownership and belief along with a strong community aspect and inclusive policy”

Judges’ comment

Sustainability is about more than reducing carbon, and this is something Interserve has embraced.

This was demonstrated by the redevelopment of its Leicester office to become the UK’s first Passivhaus commercial office to be designed and built in the UK.

The company also strives to make a difference in the communities it operates in through its Employee Foundation, which has spent £352,000 so far.

In spring 2013, Interserve launched its SustainAbilities plan, which aims to take a more strategic approach to the organisation’s sustainability commitments through 15 goals and 48 targets to be met by 2020.

The company’s list of projects is impressive, from the Help for Heroes Rehabilitation Centre and West Yorkshire Police PFI, to delivering the Richmond Hill Passivhaus school, which has running costs around 80 per cent lower than those of a traditionally built school.

Aside from impressive projects, Interserve is also committed to growing both regionally and nationally through organic and acquisition growth, and the company has updated its messaging around its values and vision in the past 12 months to more effectively communicate this to staff.

The industry has been slow to diversify its workforce, so Interserve drew further praise for being awarded Stage 2 Investor in Diversity Accreditation.

The judges commended the contractor for its passion, great mix of projects and success across the whole spectrum in construction.

Highly commended: Lagan Construction Group

The judges highly commended Lagan Construction Group for its commitment to developing young people, its impressive range of projects and positive growth over several years.

The company took on 31 graduates last year, which is impressive for a business with a turnover of £174m, and has grown the building arm of its business to a £50m outfit in just three years.

“For a small business, the people agenda is very strong. The passion in evidence was also very impressive, as was the investment in people and the business”

Judges’ comment

In 2013 Lagan Construction Group was awarded Investor in People Gold and Champion status, while successfully delivering projects worldwide including the £56m Guernsey Airport contract, the £10m Edinburgh Trams scheme and the prestigious £18m Central Park Bridge at the Olympic Stadium.

The judges were also impressed with the senior management’s commitment to engaging with the workforce and supply chain.


Bam Construct UK

Clugston Construction

Higgins Construction

JN Bentley


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