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Rok bags insurance repairs deal

Rok has been signed up by Ageas Insurance and Tesco Underwriting to provide building repair services to Tesco home insurance clients.

Under the terms of the deal, for which no financial details have been disclosed, Rok will provide building repair, claims management and validation services to Tesco Underwriting’s home insurance customers.

Rok will work with Ageas and Tesco Underwriting to deliver a “customer focussed, cost managed, quality repair service to ensure that insured damage is reinstated promptly and efficiently”. 

Commenting on the deal, Rok chief executive Garvis Snook said: “Rok and Ageas have worked together since 2007 and we are delighted to be expanding the relationship by handling 50 per cent of all Tesco Underwriting’s building repair claims. Rok’s appointment to this contract reflects the quality of work from our directly employed technicians and our investment in an ever improving service for policyholders.”