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McAlpine's £500m revamp: 15 years in the making

More than a decade after plans first emerged to transform Woking town centre, Sir Robert McAlpine is now through the first 12 months of a project involving countless considerations.

Project: Victoria Square, Woking
Client: Victoria Square Woking (52 per cent Moyallen Developments, 48 per cent Woking Borough Council)
Development value: c. £505m
Overal construction value: c. £330m
Contract type: Design and build
Main contractor: Sir Robert McAlpine
Project manager: Moyallen Developments
Civil and structural engineer: Doran Consulting
Start date: June 2017
Completion date: April 2021

With a value of £505m, Sir Robert McAlpine’s transformation of Woking is no ordinary town centre facelift.

The main contractor started on site last summer and will oversee the delivery of 437 apartments, a 189-bedroom hotel and 7,000 sq m of new retail space in staged openings through to spring 2021.

The project, which will see the joining together of two retail blocks, came about following a report, commissioned by funder Woking Borough Council and published in 2006. This recommended an overhaul of the town centre to attract corporate headquarters to the town, which benefits from good links to Heathrow, Gatwick and central London.

A meeting a few years later between property firm Moyallen’s boss Peter Robinson and Woking Borough Council chief executive Ray Morgan led to the formation of Woking Town Centre Management Ltd in 2010.

A development plot was earmarked containing parts of the Moyallen-owned Peacocks shopping centre and the local authority’s nearby Wolsey Place mall as well as other buildings.

Victoria Square Woking Ltd was formed in 2012 to act as client body, with a 52 per cent share owned by Moyallen and 24 per cent each by Surrey County Council and Woking Borough Council. Surrey later sold its share to Woking.

Following an extensive period of relocating businesses, market traders and the fire service (see box), the client went to market for a contractor. Sir Robert McAlpine won the design-and-build deal as well as a management contractor role for fit-out elements.

A two-storey retail podium that will provide some 11,600 sq m of floorspace (including existing units) will be topped by a four-storey car park. A 24-floor hotel and two residential towers 30 and 34 storeys high will complete the project.

Playing catch-up

Work on site began with nine months of demolition before main construction could commence in June 2017. It had been more than a decade since the council-commissioned report recommended major works, yet there was less than half that time now for the project to be completed.

“As things became vacant over the first couple of months we started to assemble the site,” says Sir Robert McAlpine project manager Paul Walker. “We had some service diversions to complete before we could take areas on.”

“Rather than doing one pile a day we did nine or 10 using a completely different installation technology”

Paul Walker, Sir Robert McAlpine

Foundations were next, with the team achieving a significant time and cost saving early on. “Foundations are a piled raft design, which was a joint effort between McAlpine Design and Doran [Consulting],” Mr Walker explains. “This meant smaller-diameter piles than originally specified, with a thick concrete slab on top to spread the load and make the piles work harder.”

Operatives installed some 437 piles, ranging in diameter from 600 mm to 900 mm, rather than up to 1.5 m as initially imagined. “This worked out significantly quicker and cheaper,” Mr Walker adds. “Rather than doing one pile a day, we did nine or 10 using a completely different installation technology,” he says, referring to the switch from bentonite bored piles to CFA.

Local legacy

While the aim of the project is to transform Woking to attract new faces, there is a big focus on moving forward hand in hand with existing residents.

“We are keen to leave a legacy,” Mr Walker says. “We have targets for local employment, a relationship with Woking College for work placements, and Woking Hospice is our charity. A Woking resident has done a photographic as well as a cloud survey so we can build a 3D model. This was his first commission so we hope he will become a success story.”

A spokesman from the borough council explains the aim of the scheme. “For Woking, a medium-sized town, this is something unique, something different, something special,” he says. “We are taking advantage of our location. We want to bring the 25-34-year-old catchment here to stay, to buy a house and bring up a family. We want to put Woking on the map.”

Piling was initially carried out for tower one, the hotel and the retail podium. A second phase took place in January and February this year once a sizeable Boots store on the site had been demolished.

A sheet pile wall was required for the basement of tower one, which will contain the plant for both residential towers, as well as cycle stores and bin stores. Here the challenge was the water table. “In tower one there was water to about 1 m above the base of basement level,” Mr Walker says. “Thames Water’s sewers were at capacity so we couldn’t use those. We used ejector wells and pumped water to another well to effectively recirculate the water so none had to be taken off site.”

Increasingly bigger machines

Excavation required intricate planning at times. “We had sheet piles on two elevations – there is a 3 m difference across the site,” Mr Walker says. “There were logistical challenges with the ground support, as we were using props with diameters in excess of 1 m. Working around them with 30-tonne excavators was difficult.”

The team dug down 1 m, put in the props then set about excavating further. “We used mini-diggers to take soil back to a point where a bigger machine moved it into one zone, before a bigger machine again took it from there. We had to do it in the right order.”

Woking town centre regeneration Sir Robert McAlpine Hilton Marks Spencer

Woking town centre regeneration Sir Robert McAlpine Hilton Marks Spencer

The final site will feature a 24-floor hotel and two residential towers of 30 and 34 storeys

Logistics remained a challenge on the town centre site. “We had a partial road closure of Victoria Way on the edge of the site, but we could not afford to have people parking on it, so we had to bring the wagons to another part of the site and manoeuvre them out again,” Mr Walker says. “Separating vehicle and pedestrian movements is difficult. We have specific lanes and crossing points.”

Managing the movement of people and materials requires particularly strong communication. “Our subcontractors’ supervisors wear black hats, and at the beginning of each day all the black hats give briefings in terms of what will be happening on site,” Mr Walker says. “That comes from a briefing from our works manager at 4pm the previous day for the black hats. Effective communication is important.”

The hotel core was the first to start going up, as it did not require a basement and has to be handed over for fit-out in time for a 2020 opening. A crane for the hotel build has been climbed twice after attachment to the building core.

“The biggest challenge will be moving workers and materials vertically up the buildings. We will have 800 people on site at peak”

Robert Walker, Sir Robert McAlpine

The first climb saw the crane tied back to the built core and extended by 20 m before a further tie allowed for the second extension.

One of the cranes for the residential element will eventually reach a height of 160 m. Another will use a gravity base on top of the retail podium, meaning the structure has to be propped to its original foundations.

At the time of CN’s visit, the hotel and residential tower one are well out of the ground, while the slipform process is under way for the concrete pour for housing tower two. The retail podium, which will be dominated by a 4,600 sq m Marks & Spencer store, is being built across from the hotel end towards tower one, with the car park above going up at the same time.

Work has progressed at pace during the project’s first year, and there have been no reportable safety incidents. But there is no back-slapping just yet – the team is well aware of the difficulties that lie ahead on the scheme.

Woking town centre regeneration Sir Robert McAlpine Victoria Square

Woking town centre regeneration Sir Robert McAlpine Victoria Square

The development will provide 7,000 sq m of new retail space

“The biggest challenge will be moving workers and materials vertically up the buildings,” Mr Walker says. “We will have 800 people on site at peak. As well as the tower cranes we will have hoists and use the lifts, which we will refurbish before handover.

“We are building in an integrated way so when a frame is at level 30, the envelope will be at level 20 and the fit-out at level 10. It will become logistically challenging.”

So long as these management headaches can be overcome, Sir Robert McAlpine will be on course to complete half-a-billion pounds of regeneration by 2021 – 15 years after the plans were first mooted.

Fire station goes – burger van stays

Rebuilding a swathe of a town centre is not without its challenges. Before the main project could even begin, an entirely separate scheme had to be designed, built and handed over.

“There was a working fire station on Victoria Square,” Moyallen asset manager Tim Buckley explains. “You can’t suddenly knock down a fire station. We needed to find a new location that met the requirements of Surrey Fire and Rescue, then build a replacement and move the fire service into it. There was a huge amount of work to be done.”

A modern fire station opened in another town centre location in 2015, with several floors of residential units above. Meanwhile businesses in a now-demolished office block and market on Victoria Square were also moved – although this didn’t all happen quite as quickly as it could have done.

“There were some sitting tenants when we took on the site,” Mr Walker says. “We had to work around Griddles, a burger van that stayed on site at the beginning because we did not have the Market Walk location yet ready for him to move to.

“He made a lot of money from construction workers – and still does now as they go and find him in Market Walk.”

Readers' comments (1)

  • Lets wait and see if this is another SRM project that in 2021 is running late and has a detrimental impact on their accounts, no doubt it will be flagged p as a legacy project secured under poorer trading conditions (how many years now have they rolled out that line!)

    Year after year we hear about how good a 'builder' SRM are and the iconic projects they have delivered; but year after year they issue another set of poor accounts, it can only be because they keep getting it wrong.

    SRM are a prime example of a construction business being kept afloat by funding from different sources (in SRM's case likely to be RES that we rarely hear anything about but is the cash generator for the McAlpine family) that is a detriment to the rest of the industry.

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